SHIPPING POLICY

Leenky Linen - Shipping Policy 

At Leenky Linen, we believe in offering a personalised shopping experience — including how your treasured items make their way to you.

1. Personalised Shipping Arrangements

Shipping will be discussed individually with each client to ensure the most suitable and cost-effective delivery option is chosen. We aim to provide a smooth and transparent process tailored to your needs.

2. Parcel & Tracking Details

Once your order has been processed and shipped, all relevant parcel details and tracking information will be shared with you. This allows you to stay informed and track your item every step of the way.

3. Client Responsibility

While Leenky Linen will assist where possible, it remains the client’s responsibility to track the parcel once it has left our hands and been handed over to the courier or postal service.
Please ensure your contact and delivery information is correct at the time of order to avoid delays.

4. Support & Assistance

Should any issues arise during delivery, we’re happy to help where we can by liaising with the courier and assisting in locating your parcel — but please note we are not liable for courier delays, lost parcels, or incorrect addresses.

If you have any special shipping requests or questions, please reach out to us — we’re here to help!